“Technology has to adapt with changing needs”

“The basic R&D concept of Milltec, believes that investment in research and development is the driving force behind the company’s growth & success, is to improve product performance and minimize process loss by offering innovative products.”

RAVINDRANATH

R. RAVINDRANATH, Milltec Machinery Pvd Ltd, Managing Director

Milltec Machinery which is based India, has developed technology for rice mills for 19 years. Milltec which is recognized closely in the rice milling sector and is one of the most important companies in India, gradually diversified into manufacturing technologies pulse processing, chakki plants, maize and roller flour mills. The company provides turnkey solutions including totally automated systems by supporting clients with customized engineering solutions.

The company is managed professionally and employs over 300 employees. Managing Director of Milltec Machinery Pvt Ltd, Mr. Ravindranath stated that Milltec is poised to become a global leader with an increased market share year on year is emphasized that the firm is presently on an intensive drive to explore new markets to expand its reach worldwide.

Managing Director of Milltec Machinery Pvt Ltd, Mr. Ravindranath, who is the guest of Miller Magazine Technology Platform this month, shared Milltec Machinery’s past, expertness in rice milling area, his customized technological solutions and R&D activities with our readers.

Mr. Ravindranath, first of all, could you please introduce us Milltec Machinery? What is the company’s history and role in the industry?
Milltec Machinery Pvt Ltd, an ISO 9001-2000 certified company was founded in 1998 in Bangalore, India to manufacture machinery & equipment for Rice milling Industry. The journey so far has been very encouraging & we feel indebted to our valued customers who trusted us & helped us make Milltec as India’s #1 brand in rice milling equipment market. The company gradually diversified into manufacturing pulse processing, chakki plants, maize mills and Roller flour mills.

The company provides turnkey solutions including totally automated systems by supporting clients with customized engineering solutions. Milltec is managed by technocrats who have decades of experience in the related field. The company is presently on an intensive drive to explore new markets to expand its reach worldwide. The company is managed professionally and employs over 300 employees. With an Increased market share year on year, Milltec is poised to become a global leader.

Could you give us information about Milltec Machinery’s technological solutions? We know that you offer end to end solutions to your customers; but what are the technologies created in Milltec Machinery?
Milltec has pioneered in making End to End Solutions in rice milling in the country and has established many plants in India & other countries. Milltec offers specialized process in milling of rice, which ensures higher head rice yield through its Elite series product line.

What can you say about the innovations, different and innovative solutions that you have brought to the industry with your history of 19 years?
Milltec has revolutionized Indian rice milling industry by committing to reduce breakage through its offer to modernize mills with minimum investment. Milltec was first to introduce yield management system for rice milling in India. Milltec is the first company to offer high capacity milling lines of 10 TPH way back in 2006. Milltec is the only company to offer 24 hour response time for any service requirements.

Could you give us some information about your role and place both in Indian and in global industry, and your share in the market? How many countries have you reached and how many turn-key plants have you installed in 19 years?
Milltec did bring a revolution in rice milling industry not only in India but also globally, by introducing high precision machinery at moderate cost and hence today we have 35% market share in the segment in India.

We also serve the countries in East Asia, West Asia, Europe and African countries. We have capacities ranging from 6 -20 TPH lines of more than 100 turnkey plants installed by our engineering division.

It is very important to keep production continuous for the industries like milling, in which the competition is intense and time is precious. Therefore a possible failure should be overcome as soon as possible. Could you please give us some information about the technical services that Milltec Machinery offers to its customers? For instance, how much time does it take to provide technical service to the farthest place?
Milltec installed “Fit & Forget” type machines to the segment which are operator friendly. Also understood the pain of failure if any to the miller, hence today, Milltec is also known for service network throughout the country and abroad. We are the first to introduce TOLLFREE number for service and committed to serve the clients with 24 hrs response time anywhere in India. We have a strong network of 90 skilled service engineers spread over the country. Milltec has established sales & service offices strategically in India, Nepal, Bangladesh, Thailand, Sri Lanka, Vietnam, Cambodia, Pakistan and Myanmar.

Do you provide training for the staff who will work in production after you complete the installation of a factory or machine? Could you give us some information about your works on this subject?
Milltec is passionately committed to deliver customer driven innovative solutions to save process loss and to maintain hygienic standards in food processing and allied industries by adopting qualitative practices. We train the operators at the site and also teach about the periodical maintenance lessons. Our service engineers also make regular visits and interact with the operating staff and impart further training lessons.

Could you give us some information about your R&D studies and the budget you alloted for these studies? Could you tell us which issues you focus on for R&D studies?
In a rapidly changing world, the technological solutions also have to adapt with the changing needs. Milltec believes that investment in research and development is the driving force behind the company’s growth & success. Milltec’s basic R&D concept is to improve product performance and minimize process loss by offering innovative products. All the machineries are evolved with continuous improvement which has resulted in 5th generation being offered in the market. Also deployed with best Software tools: Solid EDGE, Solid WORKS, Auto CAD etc.. We have successfully launched a special series called “Elite Series” through which we can achieve highest head rice yields.

What do you think about the reasons why millers choose the technologies of Milltec Machinery? What do you promise to the millers?
There are international quality products at affordable prices basically. All these are the benefits to the Millers. Hence it’s a natural choice!

What would you like to add?
We have recently introduced value added offerings for rice millers by offering silica extraction plants from rice husk ash & Power Plants using rice husk as well. Milltec Machinery’s vision is to be a preferred global company for all food processing solutions.

We also suggest you to read our previous article titled "İlker AKYÜREK, Akyurek Technology: "Innovation always moves you forward"".

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